Privacy Policy
Last updated 25 July 2026 · Kritsotakis Family Trust (ABN 45 984 876 899), trading as Komiti · Sydney, NSW
Who we are
Komiti is operated by the Kritsotakis Family Trust (ABN 45 984 876 899), based in Sydney, NSW. We are bound by the Australian Privacy Principles under the Privacy Act 1988 (Cth). You can reach us at info@komiti.ai about anything in this policy, including access, correction, deletion or a complaint.
What we collect
| Information | When | Why |
|---|---|---|
| Name, email, business name, and what you need help with | When you join the founding list or contact us | To reply to you and understand who we're building for |
| Your answers to a checklist or question (industry, state, staffing, turnover band, free-text notes) | When you use the Setup Checklist, Business Q&A or Payday Super check | To generate the response you asked for |
| Meeting recordings or files you upload, and any documents generated from them | When you use the recording or upload features | To produce your draft minutes |
| Consent confirmation and timestamp | At the point of recording or upload | To keep an audit record that consent was confirmed before recording |
| Technical data: IP address, browser user-agent, timestamps | Automatically, on submission | Security, abuse prevention, and diagnosing faults |
Please don't put sensitive information (health, financial account numbers, government identifiers, or anything you wouldn't want processed by a third-party AI provider) into free-text fields. We don't need it and we'd rather not hold it.
Who processes your information
We use third-party providers to run the service. Some are located outside Australia, which means your information may be disclosed overseas — principally to the United States.
| Provider | What they handle | Where |
|---|---|---|
| Cloudflare | Website hosting, storage of submissions and metadata | Global network, incl. Australia and United States |
| Anthropic (Claude) | Generating checklists, answers and document drafts from what you submit | United States |
| Deepgram | Transcribing meeting audio (recording and upload features only) | United States |
| Google Workspace | Our business email, if you contact us | Global, incl. United States |
We don't sell your information, and we don't use it for advertising or profiling.
How long we keep it
- Meeting recordings and uploaded files: kept encrypted for 60 days after the document is signed off, then deleted automatically.
- Generated documents and the related audit record (who approved what, and when): kept for the same period unless you ask us to keep them longer for your own record-keeping obligations.
- Checklist and Q&A submissions: retained so we can improve the service and respond if you follow up.
- Contact details from the founding list: kept until you ask us to remove them.
You can ask us to delete anything sooner, or to hold it longer, by emailing info@komiti.ai. We'll confirm when it's done.
Your rights
You can ask us to give you a copy of the personal information we hold about you, correct it if it's wrong, or delete it. Email info@komiti.ai and we'll respond within a reasonable time. If you're unhappy with how we've handled a privacy matter, you can complain to us first, and if that doesn't resolve it, to the Office of the Australian Information Commissioner at oaic.gov.au.
Security
Information is transmitted over encrypted connections and stored on Cloudflare infrastructure with access restricted to the operator. No system is perfectly secure, and we can't guarantee against every risk. If a data breach occurs that is likely to cause serious harm, we'll notify affected people and the OAIC as required under the Notifiable Data Breaches scheme.
Recording other people
If you use Komiti to record a meeting, you are responsible for obtaining the consent of everyone being recorded before you start. We require you to confirm you've done this, and we log that confirmation — but the obligation is yours, not ours. See our Terms for more.
Changes
If we change this policy we'll update the date at the top. If a change materially affects how we handle information you've already given us, we'll contact you about it.